Privacy Policy

Data Usage: We require the customer info and location data you share with us to understand your needs and provide you with a better service, and in particular for the following reasons:

• For fulfillment of the service requested and Internal record keeping.
• For easy navigation of our drivers to your location (using google maps API - refer: Google privacy policy)
• For improving our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address or mobile number which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security: We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. The confidentiality of any password and other account information that client may create in order to access or use our Website or Apps is solely the user's responsibility. You agree to notify us immediately of any unauthorized use of your account, user name, or password. You also agree that EziDrive is not liable in any manner for any loss that you may incur as a result of any third party using your account credentials, either with or without your knowledge.

Trademarks: The trademarks, trade names and service marks displayed on this Web site are the property of www.ezidrive.in. Users are not permitted to copy or otherwise use these Marks without the prior written consent of the company.

Limitation on Liability: In case of refund for erroneous payments made on our website or App through our payment gateway for services utilised, upon receiving requests for the same, EziDrive will ascertain the veracity of the claim made and accordingly process your refund in full or part, to the buyer’s account as shared by the buyer within 7 workings days. In case of chargeback request, please note that such requests will be processed by your debit/ credit card provider or your bank as per terms and conditions stipulated by them, and not by EziDrive and hence EziDrive bears no liability for the processing of the chargeback requests. Neither www.ezidrive.in nor any of its directors, employees, agents, vendors or suppliers will be liable for any direct, indirect, special, punitive, consequential or incidental damages including, without limitation, lost opportunity costs, loss or damage to data arising out of the use or inability to use this Web site or any www.ezidrive.in product, or damages from the use of or reliance on the information present on this Web site, even if www.ezidrive.in has been advised of the possibility of such damages.

Modification of the Web Site: www.ezidrive.in reserves the right in its sole discretion to improve, modify or remove any information or content appearing on the Web site. www.ezidrive.in may discontinue or revise any or all aspects of the Web site in its sole discretion and without prior notice.